New Policies for Covid-19
We're so glad to see you again!
For the health and safety of our guests and staff, we have instituted a number of new policies. As things in our area change we will keep this information up to date. Please take a moment to read through before booking your appointment.
Let's keep durham beautiful together!
Services will be by appointment only for the remainder of Phase 3 of North Carolina's reopening. Guests will call 919-286-0055 to check in from their cars or outside the salon until their provider calls or texts them to let them know they are ready for their appointment. Please be patient. We are extending our appointments 15 minutes extra to clean and disinfect after each guests.
NOTE: We now offering outdoor haircuts.
All guests MUST have a facial covering to receive services. If you do not have a facial covering, we have some for sale, or we can reschedule your appointment for another day.
Salon guests will be asked a series of CDC recommended questions about exposure and current health as well as have their temperature taken. If you are feeling unwell, please let us know so that we can rebook you prior to coming to your appointment.
It's been a while since we have seen you! To reduce the amount of time you will have to spend in salon and to ensure we are booking the right amount of time for your appointment, our free color and cut consultations can be done via Facetime or Zoom ahead of your in- person appointment
While we love having all the extras for you, at this time we will not be offering our water station and coffee bar. We will also not be providing magazines and other reading materials. We do, however, offer free wifi.
We ask that all clients regularly wash their hands and use the hand sanitizer provided in salon, especially after using their phone or adjusting their mask for any reason.
Sanitation is always important to us here at H2O Hair Salon and Spa and we promise we are going above and beyond to maintain the highest levels of sanitation and cleanliness in our salon and spa rooms. Regular disinfection occurs every 2 hours on all hard surfaces and bathrooms. Stations are thoroughly cleaned between clients using Barbicide an EPA Registered, hospital grade disinfectant. Reusable tools are also put through 15 minutes of UV light sterilization.